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Change Management: why it's importantLearning, in any form, is fundamentally about effecting change: change in skills, knowledge, values and attitudes. Since the advent of the PC enterprises in both the private and public sectors have had to get used to an environment of of almost constant change. In the past, one of the drivers for this was technology. Now, it's the other way around, and change is being enabled by technology. eLearning is a case in point. However, eLearning is a problem. As business initiatives go, it has not been the most successful on the block, with some 60% of UK eLearning users reporting dissatisfaction or outright failure in their aims. Why? Lots of reasons, but one of the most telling is that eLearning has not been seen specifically as a mechanism for change and consequently, it has not been managed as such. Click here to download the paper. Presentation slides are also available: email us if you would like a copy. "Change Management and eLearning: the Challenge" is based on original research, and contains case studies including Rolls-Royce Training & Development, University for Lloyds TSB, IDeA and Somerfield Group. The aim of the paper is to draw out these issues, explore the relationship between change management and eLearning, and offer a new model for approaching the subject. |
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