Environment Agency
The Agency employs around 10,000 people across some 14 different sites
in England and Wales. One of its main tasks is the provision of expert
advice and resources to a wide range of partner organisations such as
the Police and Fire Service in the event of a major incident: these can
include Nuclear, Pollution, Marine or Flood incidents as well as events
such as an outbreak of Foot and Mouth disease. Moreover, the Agency has
a duty to ensure that properly trained personnel are always available
to assist in such incidents.
Traditionally, the Agency had organised all personnel training around
classsroom or facilitated off site environments. However, with increasing
pressures on resources and budget constraints, it was becoming increasingly
difficult to sustain training in this way. An e-learning solution was sought,
and it was decided to proceed with a pilot project. Strategic and Tactical
Incident Management (STIM) was chosen as the subject for the pilot for two
main reasons.
|
|
First, the volume of users was easily quantifiable at around 900,
and these individuals could be guaranteed to have high IT literacy levels.
Second, by introducing STIM learning as an e-learning solution there would
be an immediate financial gain over the high cost of practical training courses.
The downside was a perception that this particular group of learners would be
highly adverse to learning via a computer.
Description
Challenges & Solutions
|